I could not contain my excitement when I learned about Costco and Aldi grocery delivery in my area. I immediately checked it out and gave it a try. Instacart is the service used by Costco and Aldi here in Southern California. Ralphs, Stater Bros., Smart & Final, and Petco are also available through Instacart here, but I don’t really shop those stores.
Much like Fresh, I was able to choose my delivery time. There is no option for attended or unattended, so you probably want to be there when your groceries are delivered. Items are packaged in store bags, for which you will be charged here in California. Costco items are as is or in boxes, just like at the store. Drivers are independent contractors, so tips are appreciated but not required. Mine did a super job and I want them to keep on doing it, so I tip. This is where there is a big difference with Fresh. Instacart delivery is $5.99 for orders over $35, or $9.99 for under, plus a 10% “service charge”. I tip another 10-15%. There are monthly plans for various amounts of free delivery. The Starter plan, for $79 a year, offers 2 free deliveries over $35 per month. TheBasic, at $149 per year, includes 4 free deliveries over $35 per month. For unlimited free deliveries over $35, choose the Unlimited Plan, for $199 a year.
One thing I like about Instacart is the personal shoppers. I get a text when they start and when they are on the way to deliver. If the store is out of an item, I get a text that it was refunded. I can then approve that and request a substitute. I can also text my shopper if I feel I need to clarify anything. My shoppers did an excellent job of picking out produce. My only complaint is that the ice cream was a bit melted. So one thing to be aware of.
One thing that can be confusing on the site is the way you order your produce. Be very careful in reading the description. I don’t have it completely figured out yet. If produce is loose and priced per pound, sometimes they will put a price per piece at the top and per pound in tiny numbers underneath. This is where I have trouble. I think you just order per piece. Bagged produce is priced per bag, with a reference to what the per pound price is. You cannot break up a bag, so that is simpler. I am doing most of my fresh produce at the local farmer’s market now, anyway. Delivery of my other items frees up the time for me to walk over and enjoy the market.
As with Fresh, most items are marked up a bit. There are items on sale and coupon items. The advantage is that you can check it all out as you shop online instead of driving from store to store. You can also get rewards points that count towards cash back and free delivery.
No, I am not getting any compensation for this review. But if you would like to try Instacart for yourself, we can each earn $10 if you sign up through this link: Instacart and enter referral code: RDOLAN19F11D.